The scope of disasters ranges from man-made emergency to natural calamity, from a kitchen grease fire to a hurricane or volcanic eruption. It may be just one house that is destroyed, or perhaps a whole infrastructure system is threatened. While each type of event requires a very different scale and type of immediate response, the project management challenges that face restoration and reconstruction professionals after the emergency phase is complete are remarkably similar. Using insights acquired through decades of real-world experience, as well as from his academic research and teaching responsibilities, the author explains pertinent requirements and methods for the contractors and other professionals who bring order from chaos. The first section of the book surveys the managerial skills required to confront the range of disasters that might be encountered and the different project environments involved. The second section examines the details of project management and administration, from materials management to health and safety. The third and final section provides an overview of restoration techniques, from restorative drying to debris management and demolition. This is the first systematic presentation of the tools and skills needed for disaster recovery project management. It is designed primarily for contractors (both large and small firms), although it will also be of value for those who might hire them, the communities they serve, and their organizational partners in the disaster recovery effort. Those who are new to disaster restoration and reconstruction will find the volume particularly useful. Focused on informing the management of projects that recover the built environment, after emergency conditions sufficiently stabilize, the volume supplements and complements books devoted to conventional construction or emergency relief management.
PREFACE
SECTION I. Introduction to Disaster Recovery Project Management
CHAPTER 1. Natural and Man-Made Disasters
CHAPTER 2. Not Quite the Same
CHAPTER 3. The Project Environment and Manager
SECTION II. Project Management and Administration
CHAPTER 4. Bids, Proposals, and Delivery Mechanisms
CHAPTER 5. Contracts
CHAPTER 6. Planning, Organizing, and Mobilizing
CHAPTER 7. Time, Cost, and Quality Control
CHAPTER 8. Logistics, Materials Management, and Procurement
CHAPTER 9. Communication and Documentation
CHAPTER 10. Health, Safety, Environment, and Security
CHAPTER 11. Demobilization and Closeout
SECTION III. Restoration Techniques
CHAPTER 12. Restorative Drying
CHAPTER 13. Fire and Smoke Restoration
CHAPTER 14. Microbial Remediation
CHAPTER 15. Personal Property Restoration
CHAPTER 16. Disaster Debris Management and Demolition
Afterword
Bibliography
GLO SSARY OF TERMS, ABBREVIATIONS, AND ACRONYMS
INDEX
Randy R. Rapp, D. Mgt., P.E., C.C.E., C.P.C., A.I.C., is associate professor of Building Construction Management Technology at Purdue University and coordinates the disaster restoration and reconstruction management concentration. He has extensive practical experience in the impact of both natural and man-made disasters and has worked in government and commercial contexts. While with Kellogg, Brown & Root (KBR), he served in project controls and operations for Hurricane Katrina and logistics management for Hurricane Wilma. He was also the project controls manager and deputy program general manager for the Restore Iraqi Oil program. He is well known as an educator and industry leader. With Edward R. Fisk, he coauthored Introduction to Engineering Construction Inspection (2004). He also contributed to redevelopment of the Certified Restorer credential for the Restoration Industry Association (RIA), and chaired the Government Affairs Committee of the Institute for Inspection, Cleaning, and Restoration Certification (IICRC).